The Guarantee:

We're so confident you’ll love your product that if you’re not satisfied, we'll issue you a refund.

Eligibility:

In order to be eligible for a refund, you MUST have had access to your product for a minimum of 24 hours, and be able to show the following:

  • Your proof of purchase of the product from newdayplans.com.
  • Verified usage and completion of the product (verifiable by New Day Plans).

There will be no refunds for change of mind, or for incorrect purchase.

Refund Request Deadline:

You must submit your claim within the first 14 days of purchasing the product. For example, if you purchased the product on 1 March 2024, the refund would need to be logged, on or before the 14th of March, for a full refund. No refund requests will be considered if not logged within the described timeframe.

Miscellaneous:

  • “You”, “Your” and “Yours” for the purposes of this guarantee means the original purchaser of the product.
  • All currency references are in "US dollars".
  • New Day Plans reserves the right to verify the validity of all refund claims made. If your claim is assessed as valid, your refund will be paid back into your account by electronic funds transfer.
  • New Day Plans has absolute discretion to determine whether or not Eligibility requirements have been satisfied, entitling you to a refund.
  • New Day Plans reserves the right to verify the validity of all claims and disqualify any claimant for tampering with the claim process or for submitting a claim that is misleading or fraudulent. Failure by New Day Plans to enforce any of its rights at any stages does not constitute a waiver of those rights.
  • New Day Plans has 60 days to assess refund claims from the complete submission of all related evidence.
  • If a claim is approved, New Day Plans will process the refund payment within 30 calendar days of approval.